Help & Support
Contact & Support
Need help? The fastest way to get support is through our Discord server, where the team and community are active daily.
Join us on Discord
Our Discord server is the home of the ApoClock community. Get help, report bugs, suggest features, and connect with other alliance leaders.
Open Discord ServerSupport Channels
Once you're in the server, use these channels depending on what you need:
#support
General help & questions
#bug-reports
Found something broken? Tell us here
#feature-requests
Ideas and suggestions for the app
#announcements
Updates, releases, and news
Other Ways to Reach Us
General Enquiries
For non-urgent questions, partnership enquiries, or anything that doesn't fit a Discord channel.
office@oioilab.ai
Privacy & Legal
For data requests, GDPR enquiries, account deletion, or security disclosures.
office@oioilab.ai
Response Times
Minutes
Discord support — our community is active around the clock across all timezones
48 hours
Email support and general enquiries
30 days
GDPR and data subject requests
48 hours
Security vulnerability acknowledgements